Returns & Exchanges

At Vodkow, we take pride in the quality of our spirits and cream liquors. If you are not completely satisfied with your purchase, please contact our team within 14 days for assistance with a refund or exchange.

Return Process

• 1.
  Contact Support

  Send an email to our customer service team with your order number and a brief explanation of the issue.

• 2.
  Review Eligibility

  Our team will verify your request based on the nature of the product, as food and beverage items must remain sealed to qualify for return.

• 3.
  Return Shipping

  Once approved, securely pack the items and use the provided shipping label to send the products back to our distillery.

• 4.
  Processing Refund

  After we receive and inspect the returned items, we will issue a refund to your original payment method within 5-7 business days.